Price Match Policy

At First Arrival Ltd, we understand the significance of offering the best value to our customers. Our commitment to providing top-notch baby products extends beyond just quality; it also includes ensuring that you get the best prices on the market. We take pride in introducing our Price Match Policy, designed to make your shopping experience with us even more satisfying.

Our Price Match Promise: At First Arrival Ltd, we strive to offer competitive rates on all our products. Our Price Match Policy ensures that if you find the same product elsewhere at a lower price, we'll match it. We believe that you deserve the best deals without compromising on quality. Our commitment is to deliver not only premium quality but also unbeatable prices.

Why Choose First Arrival Ltd?

  • Confidence in Every Purchase: Shop with confidence, knowing that we continuously monitor competitor prices to provide you with the best service and prices in the market.

  • Price Match Promise: If you happen to find a lower price elsewhere, let us know, and we'll do our utmost to match it. We believe in offering you not just quality but also affordability.

How to Use Our Price Match Service:

  1. Ensure Eligibility: The product must be in stock, new, unused, and identical to our offering. It should not be on an auction website, and the delivery charges should be equivalent to ours.

  2. Contact Us: Simply email us at firstbabyarrival@gmail.com with the necessary information, and we'll respond within 1 working day.

    Terms and Conditions:

    • Price Match cannot be combined with any other in-store or online promotions.

    • Payment in full is required at the point of order.

    • Not applicable to retailers in administration or closing down or voucher codes.

  1. Verification Process: We'll verify the details provided, including competitor prices, and if confirmed, we'll match the price for you.

  2. Time Limit: Price Match offers are valid for 24 hours, ensuring you make the most of the competitive pricing.

Conditions for Price Match:

  • Competitor offers must include shipping, handling, and sales tax charges for comparison.

  • Price Match does not apply to bonus offers, free offers, auction websites, marketplaces, wholesale websites, private sales, special orders, typographical errors, clearance sales, liquidation sales, mail-in rebate offers, or where a service commitment is included.

  • We must be able to verify that it is the exact same product in brand-new condition.

Discretion and Changes:

  • First Arrival Ltd retains the right to decline a price match offer at its discretion.

  • The Price Match Guarantee is subject to change at any time.

At First Arrival Ltd, we are dedicated to making your parenting journey smoother by providing premium baby products at the best prices. Shop confidently, knowing that our commitment to quality and affordability goes hand in hand.